How Credit Cards Work

 Video One:  How does a credit card work?   CLICK HERE 

 Video Two:  How to calculate credit card interest?  CLICK HERE

 Video Three: How to calculate credit card interest (2) ? 

CLICK HERE

Video Four:  Getting the first credit card.  CLICK HERE

Video Five:  Credit card pros and cons  CLICK HERE

Calling for Information

• Download the worksheet HERE

Classwork 10-6 Cost Accounting: Dining Etiquette Video (First Part)

 

Dining Etiquette

Watch the video ‘Dining Etiquette: how to master the basic table manners.’

CLICK HERE to access the video. Enable close captioning by clicking on the CC button.

Transcribe a section of the video on your notebook. Work this way:

Student A: Introduction: 0 – 1:09’

Student B: Seating arrangement: 1:14’ – 2:53’

Student C: Bag placement: 2:54’ – 3:55’

Student D: Table setting: 3:56’ – 4:58’

Student E: Napkins: 4.59’ – 6:10’

Student F: Glasses: 6:11’ – 7:42’

Student G: Meals: 7:43’ – 9:20’

Student H:  Meals: 9:21 – 10:40’

Student I: Conclusion: 10:41’ – 11:40’

As you transcribe the video content, identify three new words and look at their definitions on Oxford Learner's Dictionaries.  Write them on your notebook too.

How to Resolve a Conflict at Work

 Questionnaire

Introduction

§  Mention seven different things you should do when a conflict arises at work.

 

Part I. Approaching the Conflict

1. Acknowledge the conflict.

§  What attitude should you adopt when acknowledging a conflict?

2. Focus on the problem, not the person.

§  What should you do to keep from making the conflict personal?

3. Take the initiative.

§  How could you take the initiative when a conflict arises?

§  When personal failures cause conflicts, what recommendation should you follow?

 

Part II. Talking it Over

1. Choose the right time and place to talk.

§  What recommendations should you follow when you want to talk a problem over with someone else?

2. Ask what’s not working.

§  Why is it important to ask why other people have done something that might hurt or upset you at work?

§  What recommendations should you follow when you ask about it?

3. Listen to their perspective.

§  What recommendations should you follow when you are listening to others while they are telling you about a conflict a work?

4. Find things you agree upon.

§  How can you find a ‘common ground’ with the person you could have a conflict with?

5. Apologize for any wrongdoing.

§  When you are involved in a conflict, what should you own up to?

6. Resist acting on impulse.

§  What should you do if your coworker says something offensive and why should you do it? 

7. Avoid accusations and blame.

§  What recommendations should you follow to avoid blaming others for the conflict?

Effective Power Point Presentations

 Video #1:  You are the Boss of Your Power Point.  CLICK HERE

 Video #2:  What Should Go On Your Power Point Slide.  CLICK HERE

 Video #3:  There is no Time to Rehearse.  CLICK HERE

 Video #4: Test your Power Point. CLICK HERE

 Video #5: The Sequence of Your Presentation is Key. CLICK HERE

 Video #6: The Perfect Way to Start.  CLICK HERE

Assertive Communication Project – Limiting Beliefs #3 - #4

 1. Watch the video for Limiting Belief #3: Fear of Hurting or Offending others.

 OPEN THE VIDEO HERE

2. Answer the following questions on a piece of paper:

• Why is it difficult for people to say “no”?
• You are going to help a person who wants to be assertive by learning how to say “no”. Consider the four strategies given.  Put them in simpler words. Make a script. What would you say to that person?  Be concise but effective.

3. Read out loud your script. Use a digital device to record your voice. 

Send it to ctpss.english@gmail.com 

Use this email subject: “PW June 9 10-8 name” 

(For example:  PW June 9 10-7 luis molina)
Hand in your piece of paper to your teacher.

4. Watch the video for Limiting Belief #4: Fear that Somebody will Challenge You.

OPEN THE VIDEO HERE

5. Answer the following questions on a piece of paper:

• Under which situations assertive communication is not the best approach?  What should you do in situations like that?
• How would “starting with easy targets” help you to overcome the fear of somebody will challenge you?
• Why should you avoid trying to  “convert” others to your way of thinking?

6. Hand in your piece of paper to your teacher.

 

Assertive Communication Project – Limiting Fear #2

 1. Watch the video for Limiting Belief #2: Fear that others discover how little you know.

 OPEN THE VIDEO HERE

 2. Answer the following question in your notebook: 

Considering the three strategies given, how exactly does each one help you to overcome self-doubt?

 

 

Assertive Communication Project: Limiting Fears

 1. Watch Lecture 7 How Limiting Beliefs Can Be Damaging.

2. Answer the following questions on your notebook:

• In simple words, what is the fight or flight response? 
  

• How does it physically and mentally manifest?

• Why does it refrain you from communicating assertively

3. Watch Lecture 8: The Fear of Saying the Wrong Thing.  

WATCH THE VIDEO HERE

4. Log in to your ScreenPal account and post a comment to answer the following question: 

Considering the tips given to overcome the fear of saying the wrong thing, which one(s) would you like to carry out? 

How would you do it? Elaborate on your response by describing three different ways in which you would apply  the tip(s) to overcome the fear of saying the wrong thing.  

 

Assertive Communication Project

 1. Carefully read each situation in the Assertiveness Questionnaire.  Make sure you look new words up in the dictionary.  Ask your teacher for guidance in case you do not clearly understand any of the options given for each question. 

 2. Complete the questionnaire.  When you finish it (not before or while you are working on it) follow the instructions given in the SCORING SYSTEM to find out the style of communication you use the most.

 3. On a separate piece of paper, make a written report about the result of your questionnaire.  Respond thoroughly to these questions:

§  Based on your questionnaire answers, what is the style of communication you use the most?  Do you agree with it?  

§  Which giveaway signs of that style of communication do you feel identified with?

§  What negative consequences does that stye of communication have? 

§  Should you avoid that style of communication? Why? or Why not?

 4. Once you have finished your written report, read it out loud. Use a digital device to record your voice.  Send your recording to ctpss.english@gmail.com 

Use this email subject:  “PW 10-6 JUNE 8 name last name”

(For example:  PW 10-6 JUNE 8 Luis Molina)

Hand in your written report  to your teacher.

Market Research Project. 10-6 Cost Accounting

General Objective:  Exploring how to use different market research tools.
Performance indicators:  

• Student describes different kinds of market research tools.

• Student describes how to implement market research tools effectively.

Instructions

A. Open the online article ‘What is Market research?’
    CLICK HERE 

B. Read it. Then answer the questions below. Save your answers on a Microsoft Word document.  Save it as ‘CA 10-6 Name’ (For example: CA  10-6 Luis Molina)  Send it to ctpss.english@gmail.com

1. What is market research?
2. Look at additional resources and briefly define these concepts:  Target market, consumers, competitors. Include the source of your information (link)
3. Why do businesses carry out market research? Mention the seven reasons.
4. Define the two types of market research data.
5. Define qualitative and quantitative information
6. Mention one advantage and one disadvantage of primary research.
7. What is a customer survey? How can it be conducted?
8. What advantages do in-deep interviews have over customer surveys for getting market research data? What might be a disadvantage  that in-deep interviews have in comparison to customer surveys for getting market research data?
9. What is a focus group? How can it be conducted?  Mention one advantage and one disadvantage of this market research tool.
10. Define observation.  Mention one advantage and one disadvantage of this market research tool.

C. Open a free account on Piktochart. Make sure you easily remember your password and username (keep it safe and handy) so you will be able to use the application anywhere and anytime.

OPEN THE ACCOUNT HERE

D. Get familiar with the app.  Watch this tutorial:

E. Check some basic information about making infographics.  Watch this video:

F.  Look for the infographic templates. Choose one.  Make your infographic about Market Research Data.  Describe types and sources. 

Save your infographic on your account in Piktochart as “name 10-6 CA” 

(For example: luis molina 10-6 CA). 

Make it public.  Share the link of your work with your teacher. 

Send it to ctpss.english@gmail.com  

Use this email subject:  “CA Project name” (For example: CA Project luis molina).

Assertive Communication Project - English oriented to business and customer service executive. Tenth Graders

1. Explore these two options for learning about assertive communication.  

They are two video online courses available at Udemy.com

Watch the introductory and free sample videos for each one.  

Take a look at what you will learn with each one and their table of contents.

Course One:  Assertive Communication Skills Masterclass

Introduction

Free Sample Video

 

Course two: The Complete Communication Skills Master Class for Life

Introduction

Free Sample Video

2. Which course would you like to take?  Why? 

Which specific contents would you like to work with?

Write a short paragraph (on a piece of paper) explaining with three reasons why you prefer one course over the other. In addition, mention at least five contents that you find interesting in your course preference.  

Phone Communication Project: 12-6

Instructions. 

1. Read and analyze the information given about phone communication in the article ’10 Ways to Sound Better on the Phone’

OPEN THEWEBSITE HERE

2. Make a summary of the content. Make sure you identify only the main ideas for each suggestion.  Summarize and restate the article content having only 20 – 30% of the original size. 

Use Microsoft Word, save your summary as “Project name 12-6” (For example: Project Luis Molina 12-6).  Send it to ctpss.english@gmail.com  

Use this email subject:  12-6 Name (12-6 Luis Molina) 

3. Open a free account on Piktochart. Make sure you easily remember your password and username (keep it safe and handy) so you will be able to use the application anywhere and anytime.

CLICK HERE TO SIGN UP

4. Get familiar with the app.  Watch this tutorial:

5. Check some basic information about making infographics.  Watch this video:

6. Look for the infographics templates.  Choose one.  Use your summary and make an inforgraphic about the topic.  Save it as "Project 12-6 names" (For example:  Project 12-6 Luis Molina).  Remember to save your work as 'public'.

7.  Share the link of your work  with your teacher. Send it via WhatsApp - private message or via Email (ctpss.english@gmail.com)                                                                                                                                                                                                                                                                                                                   

Company Departments Project II

1. Watch the video tutorial about using Screenpal! (Formely Screencast-o-Matic)

2. Open a free account.  

CLICK HERE 

3. Use the infographic you made for your company department and  make a presentation using ScreenPal! The presentation must take 2 minutes at least.  To start working, test the Free Screen Recorder on your computer.  Check the following video:

Ask your teacher for assistance if you have any difficulty

4. Save your presentation on your ScreenPal! account as "Project Work name last name  class" (For example: Project Work Luis Molina 10-8) Send the link of your work to ctpss.english@gmail.com Use this email subject: "class date name last name" (For example: 10-8 May 11, luis molina).

Company Departments Project

 1. Open a free account on Piktochart. Make sure you easily remember your password and username (keep it safe and handy) so you will be able to use the application anywhere and anytime.

CLICK HERE TO SIGN UP

2. Get familiar with the app.  Watch this tutorial:

3. Check some basic information about making infographics.  Watch this video:

4. Look for the infographics templates.  Choose one and make a digital work about your company department, Save it as "OA 10-6 names" (For example: 10-6 Luis Molina) 

Make sure you include information taken from three different  websites. Also choose carefully the font color and size. Remeber: The idea is to make the content of your work easy to read.

5.  Share the link of your work  with your teacher. Send it via WhatsApp - private message or via Email (ctpss.english@gmail.com)